PRODUCT INFORMATION
Your Sofa Cover Questions, Answered.
How do I choose the right size?
First, match your furniture to the closest shape shown in our Size & Fit Guide. Then measure the widest points of your furniture, including the arms, and compare the measurements with the recommended fit range. Do not choose based on seat count alone. If your furniture falls between two sizes, choose the larger size for better coverage.
What furniture types are available?
Our covers are available for different furniture shapes and sizes, including Armchair / 1-Seater, Loveseat / 2-Seater, Sofa / 3-Seater, and Oversized Sofa / 4-Seater. Because furniture designs vary, always compare both the shape and measurements before ordering.
Will the cover fit a recliner?
Please choose a cover specifically designed for your recliner style and check the measurements before ordering. For power recliners, make sure the straps do not interfere with the reclining mechanism, side controls, handles, or power ports. Oversized, split-back, or unusually shaped recliners may require a different cover style.
Are the covers waterproof or water-repellent?
All of our covers feature a 100% water-repellent surface, supported by dual TPU waterproof barriers that help prevent everyday spills and pet accidents from soaking through. Because the seams and uncovered edges are not completely sealed, we recommend wiping up liquids promptly and avoiding prolonged pooling.
What makes the five-layer construction different?
Our five-layer construction combines an upgraded 110gsm brushed top fabric, soft fiber filling, two TPU waterproof barriers, and a non-slip backing. Together, these layers provide softness, improved durability, liquid protection, comfortable cushioning, and added grip.
How does the cover stay in place?
Adjustable securing straps and buckle fastenings help anchor the cover to your furniture, while the non-slip backing adds extra grip underneath. For the best result, center the cover, tuck it firmly into the seat gaps, and fasten all straps securely.
Will the cover move when someone sits down?
The straps, buckles, tucked edges, and non-slip backing are designed to help reduce shifting during everyday use. However, some occasional readjustment may still be needed, especially on very smooth leather furniture or unusually shaped seats.
Is the cover suitable for leather furniture?
Yes, it can be used on many leather and faux-leather surfaces. Because these materials are smoother, secure every strap, tuck the cover firmly into the gaps, and check the fit regularly. Movement may be greater than on fabric upholstery.
Is it suitable for homes with pets?
Yes. The quilted cover helps protect furniture from pet hair, crumbs, everyday spills, muddy paws, and light daily wear. It creates a more relaxed space where pets, children, and the whole family can enjoy the furniture together with less worry.
Is the cover scratch-proof or chew-proof?
The cover helps reduce direct contact between your furniture and everyday paw traffic, but it is not completely scratch-proof, tear-proof, or chew-proof. Persistent scratching, sharp claws, and chewing may still damage the fabric. Regular nail trimming is recommended.
Is the cover easy to install?
Yes. Simply drape the cover over your furniture, align it with the seat and arms, tuck the excess fabric into the gaps, and secure the adjustable straps and buckles. No tools are required.
Can the cover be machine washed?
Yes. Machine wash separately in cold water on a gentle cycle with mild detergent. Do not bleach, iron, wring, or dry-clean. Air drying is recommended to help preserve the five-layer structure and water-repellent performance. Always follow the care label attached to the product.
How should I clean small spills or pet hair?
For small spills, blot or wipe the liquid promptly with a clean, absorbent cloth. Pet hair and crumbs can usually be removed with a vacuum, lint roller, or soft brush. For a deeper clean, machine wash according to the care instructions.
Will washing affect the water-repellent performance?
The cover is designed for regular machine washing, but repeated washing, strong detergents, bleach, fabric softener, and high heat may gradually reduce its performance. Wash gently in cold water and air dry whenever possible.
Will the color look exactly the same as it does online?
We aim to show product colors as accurately as possible. However, slight differences may occur because of screen settings, lighting conditions, and production batches. Please use the product images as a reference.
Shipping
Simple answers about order processing, delivery times, and tracking your package.
How long does shipping take?
Most orders are processed within 5 business days. After shipment, delivery usually takes approximately 8–14 calendar days for most countries and regions.
How can I track my order?
Once your order has shipped, you’ll receive a confirmation email with your tracking number. You can use it to check the latest delivery updates.
Why hasn’t my tracking information updated?
Tracking information may take some time to appear because certain carriers require additional processing time. Please check again later for the latest update.
What should I do if my package is delayed or lost?
Delivery may be affected by customs, local courier services, weather, or other unexpected circumstances. If you have concerns about your shipment, please contact us at service@shoplthome.com
Return & Refund
Changed your mind or received an item with an issue? Find clear answers about return eligibility, request deadlines, refunds, and return shipping.
How long do I have to request a return or exchange?
For returns or exchanges due to personal reasons, please submit your request within 7 days of delivery. If the product has a defect or other item-related issue, you may contact us within 30 days of delivery and provide clear photos or proof.
What items are eligible for return or exchange?
The item must be in its original condition, with all tags attached and intact. It must not have been washed, modified, used, or altered in any way.
How do I request a return or exchange?
Contact us through the chat icon at the bottom right of our website or email service@shoplthome.com.
Please include your order number, the item you wish to return, the reason for your request, and clear photos if the item has an issue. Our team will respond within 24 hours.
Who pays for return shipping, and how will I be refunded?
For product-related issues, we will cover the return shipping cost if a return is required. Not every case requires the item to be sent back. For returns due to personal reasons, the customer is responsible for return postage.
Approved refunds for product issues include the item price and original shipping fee. For personal-reason returns, only the item price is refunded. Refunds are normally returned to the original payment method. If the original payment method no longer permits a refund, a store coupon will be issued instead.
